Ankit Sharma

About Ankit Sharma

Certified Lean Six Sigma Yellow Belt – skilled in process improvement and quality management. Having strong background in DME, laboratory, physchian billing and pre-Authorization with good track record of maintaining target and quality. providing guidence to individual and groups as a mentor of team towards desired outcome, Evolving self in healthcare industry. Key strength is to effectively handle and satisfy the need of the client. Had opportunity to work with a diverse range of clients cleaning and preprocessing data for analysis and visualisation, managing large datasets using tools such as Excel and Google sheets, use various type dashboard to visualize and monitor key performance indicators using data from multiple sources

Experience

1. Operations Team Lead

   Jorie AI

   Jul 2025 — Present · Mohali, IN

   Promoted to Team Lead after successfully progressing through roles of Senior Process Associate, Subject Matter Expert, and Assistant Team Lead. This journey helped in developing a deep understanding of multiple PMCs, product workflows, and process-level challenges. Currently leading a team responsible for managing critical client accounts and ensuring smooth operations with a focus on quality, accuracy, and turnaround time.With strong expertise in Pre-Authorization and claim handling, implemented structured follow-up and pending task systems that improved efficiency and reduced errors. Regularly interact with clients to review performance, resolve escalations, and deliver process improvements. Recognized for maintaining a results-driven environment where every team member contributes to collective success.Believe that leadership is about direction, discipline, and development — guiding the team not just to perform, but to grow and achieve more with every challenge.

Education

• Punjab Technical University

  Engineer's degree