Ankit Ankit Shankhwar Shankhwar

About Ankit Ankit Shankhwar Shankhwar

Sales and Operations Manager with a background in high-volume sales and team leadership. I have successfully transitioned from a Sales Associate to an Operations Manager, currently overseeing processes at Clatterchatter Edtech.I specialize in turning chaotic workflows into streamlined, revenue-generating machines.I don’t just manage people; I build the systems that help them succeed.My expertise lies at the intersection of Sales and Operations:Driving Revenue: Full-cycle sales management and pipeline optimization.Operational Excellence: Tech stack management (Salesforce, HubSpot) and process automation.Leadership: Mentoring remote teams to hit fiscal targets consistently.What I bring to the table: Sales Leadership: Proven track record of exceeding quotas and mentoring teams to do the same. Tech Operations: Hands-on experience configuring predictive dialers, managing CRMs (HubSpot/Salesforce), and troubleshooting network infrastructure. Data Integrity: Ensuring zero downtime and 100% accuracy in executive reporting.Open to networking and new opportunities in Operations and Sales Leadership.

Experience

1. Operation Manager and Team Leader

   Clatterchatter Edtech Private Limited

   Jul 2025 — Present

   Orchestrating operational infrastructure and revenue strategy at ClatterChatter EdTech. I act as the central pivot between technical BPO operations and direct sales execution, managing system stability while leading from the front as a top-producing sales closer.Key Strategic Impacts1. Operational Governance & LeadershipWorkflow Optimization: Serving as the sole custodian of organizational performance metrics. I independently maintain the master sales registry, ensuring absolute data integrity and transparency regarding individual and collective output.Team Development: Steering a high-performance sales cohort by aligning executive targets with daily floor execution, fostering a culture of accountability.2. Technical Infrastructure (BPO)Campaign & Dialer Management: Architecting the technical foundation of operations. I autonomously manage end-to-end campaign logistics, from data sanitization to the configuration of predictive dialer algorithms for maximum connectivity.Systems Troubleshooting: Acting as the primary resolution point for technical anomalies. I resolve network and software discrepancies instantly to ensure zero downtime and operational continuity.3. Direct Revenue GenerationSenior Sales Closer: Deviating from passive management to remain an active, top-tier closer. I secure high-value EdTech contracts, contributing a substantial percentage to monthly turnover.Lifecycle Management: Expertly converting cold prospects into long-term partners through advanced negotiation strategies.Core CompetenciesBPO Operations & Tech Stack ManagementDialer Configuration & Data AdministrationStrategic Sales LeadershipHigh-Ticket Closing & NegotiationTechnical Troubleshooting

Education

• Dayanand Academy of Management Studies, Kanpur

  Bachelor of Business Administration - BBA, Customer Service Support/Call Center/Teleservice Operation

• Laughing Budha Academy

  Intermediate, Business/Commerce, General

• Hind Angles Public School

  High School