Ankit S.
Banquet and Room Service Assistant @Wedgewood Hotel & Spa, Relais & Châteaux
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WORK HISTORY
Banquet and Room Service Assistant @Wedgewood Hotel & Spa, Relais & Châteaux
Vancouver, BC, CA
Assist in planning & coordinating events such as weddings,conference and parties- ensuring timely set-up and preparation of banquet rooms including tables,chairs, linens and equipment- Provide exceptional service to guests during events, ensuring prompt and courteous delivery of food and beverages- Liaise with event coordinators,catering teaming other stakeholders to ensure smooth event execution- Take room service orders accurately and efficiently ensuring prompt delivery to guests- Deliver room service orders to guests in a timely and courteous manners- Provide excellent customer service responding to guest inquiries and resolving issues promptly- work collaboratively with other teams such as housekeeping front office and culinary to ensure seamless service delivery- Ensure cleanliness and maintenance of banquet room, service areas and equipment- quality control (maintaining & monitoring high standards of service quality food quality and presentation, & time management.
EDUCATION
Institute of advanced Management (Goa), India
Diploma
Edinburgh Napier University
Bachelor of Arts (B.A.) Hospitality Management
Curtin University
Master of Business Administration (MBA) Global
Curtin University
Master of Business Administration - MBA
ABOUT ANKIT S.
Result -driven and highly accomplished hospitality Professional offering 13 years of progressive experience across the vibrant landscape in hotels and restaurant, in managing high- performing teams, delivering exceptional customer service and driving revenue growth.Key Skills - I had the privilege of working in various countries England , Scotland Australia and India Currently based in Vancouver, BC, Canada, this diverse experience has equipped me with a unique understanding of different cultures, cuisine and customer preferences - My international experience has given me a competitive edge in the hospitality sector in the hospitality industry, I have learned to adapt to different cultural norms and customer expectation it has broadened my perspective, enhance my skills and prepared me to excel in a global hospitality environment - Proven expertise in delivering exceptional customer service, coupled with strong management capabilties honed through roles in both hotels & restaurant- Adept at leading & Motivating teams, optimising operational efficiency and ensuring guest satisfaction- Possesses a comprehensive understanding of F&B operations, including service standards, inventory management, staff training and problem resolution- Ready to leverage extensive experience to contribute to a dynamic & guest focused organization. Education-· MBA from Curtin Business School (Perth, Australia ).· Bachelors of Arts In Hospitality and event management from Edinburgh University Scotland . Hotel Management Diploma from Institute of advanced Management. IAM - Goa, India
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