Ankit Raj
Strategic CSM preserving $3M+ in ARR | SaaS revenue specialist
- Role
- Technical Customer Success Manager at SafeBreach
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankit Raj
Customer Success leader who has preserved $3M+ in ARR and influenced $1M+ in expansion…
Experience
Technical Customer Success Manager
Sep 2024 — Present · Bengaluru, IN
Driving customer adoption for the tech-touch accounts and ensuring renewals by maximizing product value. This involves tracking usage metrics and devising strategic plans to enhance customer experience and satisfaction. • Developing adoption strategies based on customer usage data• Collaborating with cross-functional teams to drive product value• Achieving better customer usage experience• Driving renewals and expansion
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