Ankit Mishra
Retail Operation manager
- Role
- Operations Manager at Vodafone Idea Limited
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Ankit Mishra
Results-driven professional with 8+ years of experience in sales, team management, and…
Experience
Operations Manager
Oct 2024 — Present · Nagpur, IN
Managed Store Channel and drove all activities at VIL Stores including Customer Experience, store-level sales, outbound sales, and store profitability- Implemented new customer service process, leading to a 20% increase in customer satisfaction scores and a 15% decrease in customer complaints- Led a team of 15 employees, delivering a 30% improvement in operational efficiency within the first six months- Developed and executed a cost-saving initiative, resulting in a 10% reduction in operational costs.
Education
CHANDIGARH UNIVERSITY
Master of Business Administration - MBA
2021 — 2024
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