Ankit Mishra

Associate Director Human Resources @W Dot Resort & Club

Delhi, IN

Talent Acquisition & RecruitmentOversee recruitment for all hotel departments (front office, F&B, housekeeping, sales, etc.).Work with department heads to ensure hiring the right talent.Promote employer branding to attract quality candidates.Employee RelationsHandle employee grievances and conflicts fairly.Ensure a positive, respectful, and inclusive work culture.Support employee engagement activities and feedback systems.Training & DevelopmentIdentify training needs with HODs (Heads of Departments).Implement training programs for skill development, customer service, and compliance.Support succession planning and career growth for employees.Policy & ComplianceEnsure HR policies are aligned with local labor laws and brand standards.Monitor compliance with legal and company regulations.Update SOPs (Standard Operating Procedures) regularly.Performance ManagementOversee appraisal systems and employee evaluations.Work with managers to set KPIs and development goals.Support reward and recognition programs.Payroll & BenefitsEnsure smooth payroll processing and benefits administration.Review compensation structures to maintain competitiveness.Handle employee attendance, leave policies, and incentives.Strategic HR SupportWork closely with the General Manager and EXCOM (Executive Committee) to align HR with hotel goals.Support pre-opening HR activities (if new property).Assist in workforce planning, budgeting, and organizational development.

Jaipuria Institute of Management

Master of Business Administration - MBA, Human Resources Management/