Ankit Kumar Pal
IT Support Engineer | CCNA | Microsoft 365 | Azure & Entra ID | Intune | Exchange | ADDS | Firewall & VPN | Cloud | Remote Support | macOS/Linux | ITIL | Security
- Role
- System Engineer at EXC Managed Services
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Ankit Kumar Pal
I’m an experienced IT Support Engineer with over 3 years of hands-on experience in…
Experience
System Engineer
Oct 2024 — Present · Gurugram, IN
IT Support Specialist | CCNA Certified | Cloud & Infrastructure EnthusiastExperienced IT Support professional with 3+ years of hands-on experience in managing and troubleshooting end-user environments across Windows, macOS, and Linux platforms. Skilled in cloud technologies including Microsoft 365, Azure, and Entra ID, with a strong command over tools like Intune, Exchange Online, and SharePoint.Proficient in configuring and managing Active Directory (ADDS), DHCP, VPNs, and network fundamentals (CCNA). Adept at implementing ITIL best practices to ensure smooth IT operations and service delivery.Always eager to learn and take on new challenges in modern IT ecosystems, cloud environments, and hybrid infrastructure. Core Skills:IT Support | O365 | Exchange Server | Intune | Azure | Entra ID | CCNA | ADDS | DHCP | VPN | SharePoint | ITIL | Windows | macOS | Linux
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