Ankit Kumar Das

About Ankit Kumar Das

As a Customer Success professional at Instahyre, I work closely with hiring teams to help them get consistent value from the platform and hire more effectively. I focus on understanding hiring goals, improving engagement, and ensuring a smooth experience across the recruitment journey.With a background in end-to-end sales and client-facing roles, I bring a strong mix of relationship-building and problem-solving. My goal is to partner with customers, share relevant product insights, and support long-term hiring success through thoughtful, data-backed conversations.

Experience

1. Customer Success Manager

   Instahyre

   Dec 2025 — Present · Bengaluru South, IN

   Lead onboarding and implementation to set customers up for successDrive product adoption through strategic guidance, training, and best-practice recommendationsMonitor customer health to ensure satisfaction, retention, and long-term engagementAct as the voice of the customer internally to influence product enhancementsIdentify expansion opportunities by aligning value with evolving business goalsBuild lasting, trust-centered relationships that promote loyalty and advocacy

Education

• Loyola High School, Kolkata

  commerce, Business/Commerce, General

  2006 — 2019

• Scottish Church College

  Bachelor of Business Administration - BBA, Business/Commerce, General