Ankit Kumar Baikar
Senior System Administrator at Kotak Mahindra Bank.
- Role
- Senior System Administrator at Kotak Mahindra Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ankit Kumar Baikar
System Administrator Engineer with 3+ years of experience in IT service desk and remote infrastructure support. Strong expertise in incident management, end-user support, and enterprise IT operations.Core competencies include:• Office 365 (Outlook, Teams, OneDrive)• ServiceNow (Incident, Request, SLA, Escalations)• Active Directory & user access management• VPN configuration & remote connectivity• Citrix Workspace & Zoom VDI troubleshooting• Hardware & software diagnosticsProven ability to deliver high-quality technical support with a strong focus on customer satisfaction, operational efficiency, and continuous improvement. Currently supporting Deloitte users in a dynamic, high-volume service environment.
Experience
Senior System Administrator
Feb 2026 — Present · Mumbai, IN
Education
Biju Patnaik University of Technology, Odisha
Bachelor of Technology - BTech, Computer Science
Board of Secondary Education, Odisha (BSE Odisha)
High School
State Council for Technical Education and Vocational Training (SCTE & VT), Odisha
Diploma of Education, Mechanical Engineering
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