Ankit Kumar
Store Manager | Driving Organizational Goals through Strong Leadership.Guiding Teams to Fulfill Company Vision and Objectives.
- Role
- Store Manager at Americana Restaurants
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Ankit Kumar
Striving to make every workplace a beacon of efficiency and morale!** Curious? Read…
Experience
Store Manager
Apr 2025 — Present · OM
Operational ExcellenceOversee smooth daily operations aligned with KFC standards.Ensure food quality, kitchen efficiency, and cleanliness. KPI: Order accuracy, service speed, hygiene scores 2. Team LeadershipHire, train, and develop staff.Build a performance-driven, positive team culture. KPI: Staff retention, training compliance, team productivity 3. Customer ExperienceEnsure consistent, top-tier guest service.Handle escalations and drive customer loyalty. KPI: Customer satisfaction scores, complaint resolution 4. Financial ControlManage budgets, labor costs, and food expenses.Analyze P&L and implement profit-boosting strategies. KPI: Sales growth, cost control %, profit margin 5. Inventory & Supply ChainMaintain stock levels, reduce waste, and optimize ordering. KPI: Inventory accuracy, waste %, product availability 6. Compliance & SafetyEnforce food safety, hygiene, and legal compliance.Conduct audits and train staff on safety protocols. KPI: Audit scores, compliance rate, incident reports 7. Local Store MarketingExecute promotions and build community engagement.Drive foot traffic and brand presence. KPI: Campaign ROI, customer growth, local visibility 8. Reporting & CommunicationReport to regional leaders, track KPIs, and lead team briefings. KPI: Reporting accuracy, team alignment, goal tracking
Education
ICSE Borad
Master
IHMCT ( NCHMCT & IGNOU ) Kolkata
Bachelor in HOTEL MANAGEMENT , Hospitality Administration/Management
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