Ankit Kapoor
Manager, Proactive Monitoring Engineering at Salesforce
- Role
- Senior Success Agent Tier2 at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Senior Success Agent Tier2
Dec 2016 — Present · Hyderabad, IN
Working as a Senior Success Agent Tier2 for Salesforce technical support.
Skills
- Bpo
- .net
- Sla
- Sales
- Vendor Management
- Service Delivery
- Technical Support
- Business Analysis
- Laptops
- IT Service Management
- Team Management
- Itil
- Troubleshooting Software Issues & Resolving Them.
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