Ankit Jain

About Ankit Jain

As a quality assurance analyst at Tide fintech, I collaborate with cross-functional teams to ensure the highest standards of quality and compliance for the company\'s products and services. I conduct due diligence, root cause analysis, and testing to identify and resolve any issues or risks that may affect the customer experience, the regulatory requirements, or the business performance.With a passion for fintech and a keen eye for detail, I have contributed to the success of several projects and initiatives at Tide fintech, such as improving the user retention rate by 25%, reducing the error rate by 15%, and implementing a new quality assurance framework that increased the efficiency and effectiveness of the quality assurance process. I am also pursuing a Master of Business Administration degree at Liverpool John Moores University, where I am learning the latest skills and knowledge in business administration and management. I aspire to leverage my expertise and education to deliver innovative and quality solutions that meet the needs and expectations of the customers and the stakeholders.

Experience

1. Quality Assurance Team Manager

   Tide

   Sep 2025 — Present

Education

• St. Mary's College, Yousufguda

  Bachelor's degree, Business/Commerce, General

  2016 — 2019

• Liverpool John Moores University

  Master of Business Administration - MBA

• Institute of Management Technology, Ghaziabad

  PGDM, Business Administration and Management, General