Ankit Hedau
Senior Software Engineer @ HighLevel | Full Stack Engineer | VueJs | NestJs | NodeJs | TypeScript | MongoDB
- Role
- Senior Software Engineer at HighLevel
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Senior Software Engineer
May 2024 — Present · Dallas, TX, US
I lead the development of customer-facing widget infrastructure, with a focus on real-time communication, scalability, and seamless platform integrations across the HighLevel ecosystem. • Architected and developed a fully customizable Chat Widget, empowering businesses to engage with website visitors in real time through Conversation AI, Workflows, and Voice AI. • Implemented advanced interaction features including business hours logic, dynamic contact forms, feedback collection, typing indicators, and persistent conversation states across sessions. • Integrated deeply with HighLevel APIs for message handling, contact management, and widget publishing — enabling both script-embedded and GTM-based deployment. • Built intuitive UI modals and configuration tools for publishing and managing widgets across Funnels, Websites, and Blogs, with live syncing and linked property detection. • Collaborated cross-functionally with Product, Design, and Backend teams to deliver high-performance, scalable widget solutions serving thousands of businesses and diverse use cases. • Continuously translate user pain points into actionable features, ensuring alignment between design, technical execution, and business goals.
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