Ankit Gupta

Senior Business Insights Analyst @TD

Provided support to the bank in launching a new banking product, contributing to the development of program success metrics and a comprehensive scorecard for assessing the performance of new bankers. • Conducted thorough exploratory data analyses and applied statistical techniques to identify key trends, patterns, and valuable insights within the customer data, providing the business with actionable information for decision-making. • Collaborated closely with the business to understand their specific data requirements and skillfully generated insightful reports and visually appealing dashboards by leveraging advanced querying techniques in SQL, Python, PySpark, and Tableau. • Utilized k-means clustering to effectively categorize customers based on their demographic information and their relationship with the bank. Translated the findings and insights into compelling narratives and actionable recommendations for both internal and external stakeholders. • Developed a robust predictive model using the Random Forest algorithm to forecast future money flows by customers. Conducted a comprehensive analysis of the model results using SHAP to extract meaningful insights.