Ankit Gupta
IT Operation Team Lead @ Wipro | ITIL, Generative AI
- Role
- IT Operation Team Lead at Wipro
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Ankit Gupta
As an IT Operation Lead at Wipro, I oversee the delivery and management of IT infrastructure services for multiple clients across various domains. I have over five years of experience in IT operations, service management, and telecommunications, with a strong background in IT hardware and desktop support. My core competencies include leading and mentoring IT teams, ensuring service quality and SLA compliance, resolving complex technical issues, and implementing best practices and continuous improvement initiatives. I am also proficient in Zoom and other collaboration tools, and have received multiple awards and recognitions for my performance and customer satisfaction. My goal is to leverage my IT expertise and leadership skills to enable business growth and innovation for Wipro and its clients.
Experience
IT Operation Team Lead
Jun 2022 — Present · Gurugram, IN
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