Ankit Gupta

About Ankit Gupta

As a results-oriented engineer with 12+ years of expertise in digital transformation and Messaging Infrastructure, I specialize in delivering consulting, support, and implementation solutions tailored to diverse client needs. My approach is defined by strategic thinking, self-motivation, and a strong focus on solution-driven outcomes.In my recent tenure with Microsoft—spanning over 8 years in roles including Support Escalation Engineer, Technical Advisor, and Partner Technical Consultant—I have consistently achieved outstanding results across a range of scenarios, including Exchange Online Migration, M365 Compliance and Security, Mailflow, Calendar, Azure Identity, ADConnect, PowerShell scripting, and more. My technical acumen extends to Power BI, Power Automate, and Power Apps, enabling data-driven decision-making and process automation.Currently, I lead a high-performing team of 20, delivering Tier 3 escalation support, technical training, and tailored workshops for the Microsoft Partner Network. This role requires active collaboration across Teams, SharePoint, Office, and Intune escalations to ensure seamless customer experiences. I also work closely with Product Groups, Customer Success Managers, and other key stakeholders to drive KPI success, continuously enhance business outcomes, and implement strategic solutions.Prior to Microsoft, I was a Consultant at Minjar Cloud Solutions, overseeing mailbox migrations to AWS-hosted Exchange 2010 from on-prem Exchange 2007. I managed end-to-end transition processes, developed client documentation, and provided strategic migration support.My career began at HCL Technologies as an Exchange Administrator, where I handled a large-scale, multinational migration (40k+ mailboxes) from Exchange 2003 to 2010. Additionally, I provided comprehensive L2/L3 support in ActiveSync, AD account management, distribution list administration, mailbox and database management, and disaster recovery.With a proven track record in project execution and team leadership, I am dedicated to advancing impactful solutions and contributing meaningfully to organizational success.

Experience

1. Senior Partner Technical Consultant

   Microsoft

   Dec 2025 — Present · Bengaluru, IN

   As a Senior Partner Technical Consultant I am helping partners and enterprise customers design, implement, and optimize Microsoft 365 solutions across Modern Work, Security, Identity, Compliance, and Copilot.I work closely with Microsoft partners to enable successful customer outcomes by providing architecture guidance, deep technical troubleshooting, POCs/labs, and best‑practice recommendations across technologies including Exchange, Entra ID, Microsoft Defender, Purview, Intune, Teams, SharePoint, and Windows 365.My role bridges strategy and execution from licensing and governance discussions to hands‑on configuration, migrations, and security posture improvements. I am particularly passionate about secure-by-design architectures, compliance readiness, Copilot governance, and partner capability building.

Education

• Maharaja Agrasen Institute Of Technology, Delhi

  Bachelor's degree, Information Technology

  2006 — 2010

• Indian School of Business

  Professional Certificate in Product Management

• Kendriya Vidyalaya

  Mathematics and Computer Science