Ankit Goswami

About Ankit Goswami

Hey! Thanks for stopping by! I’m a Product Leader and Research Scholar focused on, with special focus on agentic commerce. I currently lead ecomm (Loyalty/Checkout) Experiences across multiple brands at Expedia Group, shaping global traveler experiences across multiple geographies.Over the last decade, I’ve worked across fintech/payments, adtech, ecommerce, travel, and telecom—building and scaling products across 0→1, PMF, and growth stages.My experience spans companies like Airtel, Aditya Birla Group, Amazon, Ericsson, and now Expedia Group. & (,): Led product-led growth, managing a team of four; drove adoption and experimentation across digital payments.(,): Built and scaled three new lines of business—Adtech, Ecommerce, and Startups.• Drove product growth across Wynk, Xstream, and Airtel App (combined MAU 150M+).• Built Airtel’s subscription marketplace from scratch (40+ partners).• Advised 5+ early-stage startups.• Airtel (Postpaid): Led product growth for a ~₹500 Cr business.(): Led product, analytics, and growth for UPI from its earliest days in India, working alongside multiple CXO teams.Across all roles, I have worked closely with CXOs, global leadership, and cross-functional platform teams. I am a Research Scholar studying.I write the newsletter & on substack (theproductscholar.substack.com), simplifying complex dynamics at the intersection of AI, platforms, and digital markets.I also mentor aspiring PMs and operators across eight+ platforms, including:Accredian, Kinobi Asia, GoPractice, AirTribe, The Product Folks, and more. & • Early member and active contributor to India Product Community at Expedia Group• Delivered 4+ keynotes to audiences of Contributor to PM School, Producter, and other PM platforms• Conducted 20+ guest lectures & webinars across top B-Schools• 1:1 mentor to students, early-career PMs, and startup founders

Experience

1. Senior Pm -loyalty Agentic Ai and Personalization Experience

   Expedia Group

   Jan 2026 — Present

   Building agent experience for loyalty and discovering where to build differentiated capabilities and where to integrate best-in-class solutionsAgents classified as 1P (within Expedia) and 3P( third party integration with Open AI, Perplexity etc.)

Education

• Indian Institute of Management Bangalore

  Master of Business Administration (MBA), Marketing and Finance

  2014 — 2016

• Ramnarain Ruia College - Mumbai

  12th Grade

• COER University

  B.Tech, Computer Systems Networking and Telecommunications

• The Wharton School

  Elective in Entrepreneurship, Technology & Entrepreneurship 2016

  2016 — 2016

• Lok Puram Public School - India

  10th Grade

• Indian Institute of Management, Indore

  Doctor of Philosophy - PhD, Digital Platforms and Marketing 5.0

Skills

• Organizational Behavior
• Business Analytics
• Lean Six Sigma
• Digital Marketing
• Marketing Research
• Microsoft Office
• Management
• Team Management
• B2b Marketing
• Operations Management
• Leadership
• Supply Chain Management
• Customer Relationship Management (Crm)
• Data Analysis
• Brand Management
• Training
• Project Management
• Consulting
• Business Strategy
• Product Management
• Crm
• Big Data Analytics
• B2b Marketing Strategy
• Market Research