Ankit Dua
Dedicated and Customer-Focused Professional
- Role
- Customer Support Executive at TP
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Ankit Dua
Dedicated and customer-focused professional with over a year of experience in customer support roles. I am passionate about delivering exceptional service and continuously improving processes to enhance user experiences. My goal is to leverage my skills and experience to contribute to a dynamic team in a challenging environment.Skills: Customer Service Chat Support Problem Solving CommunicationTechnical Support CRM SoftwareTraining and Development
Experience
Customer Support Executive
Jan 2024 — Present · Jaipur, IN
Provided chat support to Amazon customers, addressing inquiries and resolving issues efficiently.Handled a high volume of customer interactions, maintaining a 95% customer satisfaction rate.Collaborated with team members to improve response times and enhance service quality.Utilized CRM software to track and manage customer interactions and feedback.
Education
Vivekananda Global University
BCA
2019 — 2022
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