Ankit Dedhia
Software Engineer Infra @ Augusta Hitech | Supporting Infrastructure Solutions
- Role
- Software Engineer Infra at Augusta Hitech
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Ankit Dedhia
Robust IT infrastructure solutions, with a focus on contributions in cloud computing…
Experience
Software Engineer Infra
Aug 2023 — Present · Coimbatore, IN
Asia Pacific Region Site Support for Multiple Countries.•Maintained approximately 90% SLA in closing tickets within a 24-hour window.•IT Asset Management for the APAC Region.•Worked on Ticketing tools like ServiceDesk / ServiceNow /FreshWorks.•Worked on Utility tools like Manage Engine / Ninja RMM•Adroit in configuring, installing, troubleshooting, and repairing servers, PC, and laptops. Hands-on experience on Active Directory, Exchange Admin, Teams, Remote desktops and Virtual Machine, Windows Server, 0365, Azure.•Managing AWS Workspaces Infrastructure.•Managed End User Computing for the APAC Region.•Corporate quality and improvement process (TQM) working closely with management to support the design, review, and implementation of process policies.•Supported and assisted Migration activities for 2 Entities (Zoll Medical and Jaeger Medical)
Education
Vidya Niketan
Secondary School
2007 — 2008
Maharashtra State Higher
High School Diploma
2009 — 2010
Skills
- Java
- Customer Service
- Sql
- Microsoft Excel
- C++
- Microsoft Office
- Html
- Matlab
- Photoshop
- C
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