Ankit Dayal
Capacity & Availability Manager
- Role
- Capacity & Availability Management at BT Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Capacity & Availability Management
Sep 2016 — Present · Gurugram, IN
Minimize the adverse effect on the business of incident and problems caused by capacity and availability related issues in the infrastructure and to proactively prevent the occurrence of such incidents and problems.•Build and present Comprehensive Capacity & Availability Reports & Dashboards on IT Infrastructure aspects.•Provide trend analysis and present improvement plans specific to performance and capacity of infrastructure.•Maintains a knowledge of future demand for IT Services and predicts the effects of demand on performance service levels & building and maintaining Capacity & Availability Plan•Weekly, Monthly & ad-hoc reporting, capacity and availability related incident review on demand.•Attending performance related issues & provide solutions from the capacity and availability point of view.•Ensures the creation, maintenance, and use of Availability Management Information System (AMIS) and Capacity Management Information System (CMIS)•Assesses the availability impact of new change requests and Participates on the Change Advisory Board (CAB) as needed.
Education
FACULTY OF ARCHITECTURE, UPTU,LUCKNOW
Master of Computer Applications - MCA
2006 — 2009
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