Ankit Damania
Director of Operations l Driving operational growth, reduce cost, boost revenue l Manager - Omni channel servicing l Six Sigma Green belt l Service delivery head at Teleperformance
- Role
- Director of Operations at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ankit Damania
I’m a results-driven Sales & Service Delivery Leader who believes operational excellence is built on people, process, and precision. Over the past 15+ years, I’ve led large teams in the outsourcing/offshoring and travel industries — helping global brands streamline operations, elevate customer experiences, and accelerate revenue growth.My leadership style blends data-driven insight with a human touch — aligning business goals with front-line execution. Whether it’s improving process efficiency, transforming sales performance, or scaling service delivery, I focus on measurable impact and continuous improvement.Areas of expertise: Operations Leadership | Sales Strategy | Lean & Process Excellence | Customer Experience | Omni-Channel Delivery | Team Development.
Experience
Director of Operations
Jan 2024 — Present · Mumbai, IN
Education
Yashwantrao Chavan Maharashtra Open University
Batchelors of commerce
Bhavans College
Bachelor of Science - BS, PCMB
Skills
- Team Management
- People Management
- Microsoft Powerpoint
- Transition Management
- Creative Problem Solving
- Client Relations
- Sales Management
- Lean Management
- Customer Service
- Team Leadership
- Data Analysis
- Microsoft Excel
- Presentation Skills
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