Ankit Chauhan
Personal Banker
- Role
- Personal Banker at Barclays
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ankit Chauhan
I have more than 10 years of total work experience with US clients(including technical…
Experience
Personal Banker
Dec 2024 — Present · IN
Receive and respond to customer queries.Help customers with basic banking operations (fund transfers, balance/enquiry checking, bill payments, statement requests). Process or assist with more involved requests (e.g. direct debits, managing debit/credit transactions).Comply with regulatory requirements.Ensure internal policy and risk procedures are followed in all customer interactions. Identify potential risk/loss situations and escalate appropriately. Ensure service-level agreements (SLAs) are met. Maintain high standards in the accuracy of the output. Contribute to customer satisfaction and loyalty (e.g. via Net Promoter Score metrics or similar).
Education
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Commerce - BCom
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