Ankit Bhatia
#SMS API || #EMAIL || #WhatsApp API for Business || #Chatbot || #IVR || #SendGrid || Helping brands communicate better with their consumer and improve customer experience.
- Role
- Assistant General Manager at ValueFirst
- Location
- North Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ankit Bhatia
Results-oriented management professional with 11 years of experience in Business Development, Marketing, Sales, Revenue Enhancement, upsell, cross sell, client Servicing and Team Management. Responsible for renewal and retention of existing clients. Nurture and manage accounts to maintain a healthy life-cycle, ensuring customers see the benefits in product. Help client improve usage through Quarterly Business Review(QBR). Customer Success (Retention Specialist) in a nutshell. Able to build relationships with high-level personnel and close large sales in heavily competitive environment. Experience in managing all core functions within an organization.Currently employed with HT Media Ltd. Key Strength:• New Business Acquisition• Business Development• Sales & Marketing• Client retention• Corporate Negotiations• Team Management• Renewal of contract• upsell/ cross sell• Client Servicing• Relationship Management• Revenue Generation• Key Account Management • Customer Success
Experience
Assistant General Manager
Aug 2024 — Present · Gurugram, IN
Education
IILM
Master of Business Administration - MBA, Marketing
2011 — 2013
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration (BBA), Marketing
2008 — 2011
Skills
- Marketing
- Servicing
- Sales
- Negotiation
- Client Retention Programs
- Public Relations
- Servicing
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