Ankit Atanu Choudhary
Regional Operations Manager @ Signo | Optimizing Performance | Leading Teams | Scaling Regional Success
- Role
- Key Account Manager at Shivaami
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ankit Atanu Choudhary
Welcome to my profile! I\'m Ankit Atanu Choudhary, a passionate technology and business…
Experience
Key Account Manager
Feb 2025 — Present · Mumbai, IN
As a Key Accounts Manager at Shivaami Cloud Services, I am responsible for building strong, long-term relationships with our key clients and ensuring their continued success with our cloud solutions. My role involves a blend of retention, renewal, up-selling, cross-selling, and customer satisfaction, ensuring that our customers receive the best value and experience from our services.Key Responsibilities: Retention & Renewal • Develop trust-based relationships with key clients to ensure long-term engagement. • Conduct offline meetings to understand customer needs and address concerns. • Act as the communication bridge between clients and internal teams (Renewal, Upsell, and Support). • Ensure seamless renewal processes and maintain a strong CSAT ratio. Up-sell & Cross-sell • Identify opportunities for up-selling and cross-selling to maximize client value. • Provide strategic solutions tailored to customer needs. • Deliver product demos and analyze client data to enhance customer experience. • Collaborate with the sales team to drive revenue growth. Customer Satisfaction & Support • Resolve client issues with the help of internal teams, ensuring a seamless experience. • Provide technical support and coordinate with the support team to address concerns. • Conduct security assessments for customers on a quarterly basis. • Gather and implement customer feedback to enhance service delivery.Passionate about customer success and relationship management, I strive to ensure that our clients achieve their business goals with Shivaami’s cloud solutions.Let’s connect and explore new possibilities!#KeyAccountsManagement #CustomerSuccess #CloudSolutions #ClientRelationships #Growth
Education
Cranfield University
Master of Science - MS
2019 — 2020
BPP University
Master of Science - MS
2021 — 2022
Lokmanya Tilak College of Engineering
Bachelor of Engineering (BE)
2010 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.