Ankit Arya

Senior QA Analyst | Improving Customer Satisfaction | Driving Operational Excellence | Ex Paisabazaar & Teleperformance

Role: Senior Quality Analyst at RupeeQ
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

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About Ankit Arya

I aspire to join an Organization that provides with adequate challenges and opportunities…

Experience

Senior Quality Analyst
RupeeQ
Oct 2024 — Present
Highly experienced Senior Quality Analyst with a proven track record of improving customer satisfaction and operational efficiency in a fast-paced BPO environment. Expertise in call monitoring, quality audits, data analysis, and identifying areas for process improvement. Passionate about driving a culture of quality and excellence within the organization

Education

Delhi University
Bachelor of Arts - BA
2018 — 2021

Contact information

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•••••@rupeeq.com
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Current company

RupeeQ

Financial Services · 444 employees · Founded 2020 · Noida, Uttar Pradesh, India

Intuino Business Consulting India Pvt Ltd | Rupeeq Your Trusted Financial Partner, Anytime, Anywhere Established in November 2020, Rupeeq is an innovative online finance marketplace that connects consumers with the best financial solutions and empowers financial institutions by saving time and reducing costs. We offer a seamless platform where individuals and businesses can access a wide range of loan products whether it's a personal loan, business loan, or any other financial need. At Rupeeq, our mission is simple: to satisfy our customers' financial needs and help them succeed financially. With a focus on customer satisfaction, we aim to provide a “wow” experience by making financial solutions accessible and instant, no matter the time or place. We are committed to building lifelong relationships with our customers, becoming their trusted partner for all their financial needs. As we say, "Aapki choti zarurato ka bada bharosemand saathi" —your trusted companion for both small and big financial needs. Our Values: Empowering Consumers: Offering a one-stop marketplace for the best financial products. Supporting Financial Institutions: Reducing their operational burden and cost through automation and efficiency. Building Trust: Creating long-term relationships based on reliability and excellence. Rupeeq is more than just a platform —it’s about creating a personalized experience that helps our customers make the most informed financial decisions.

rupeeq.com

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About Ankit Arya

Experience

Senior Quality Analyst

Education

Delhi University

Find verified contacts for anyone on LinkedIn