Ankit Agarwal
SW/APP/Cloud Analyst at Accenture
- Role
- Sw App Cloud Tech Support Analyst at Accenture
- Location
- Agra, UP, IN
- LinkedIn followers
- 500 followers
About Ankit Agarwal
Network administrator with 3 years of experience in supporting server, networking…
Experience
Sw App Cloud Tech Support Analyst
Dec 2019 — Present · IN
Experience in NCR ALOHA.• Examined existing IT systems and business models, analysed systems requirements.• Implemented, configured & tested feasible solutions via Automation testing.• Translated business requirements & strategic differentiators into detailed product requirements in collaboration with key stakeholders looked for RISK & Issue Management • Responsible for creating and managing the entire operations process flow & ensure that the processes are followed thoroughly as to smoothen entire end to end work flow of sales and operations team.• Successfully launched a peer to peer rewards program that is core to the company\'s unique business• Accountable for setup and performance of data driven CRM marketing automation driving upto 50%• Defined the product strategy, requirements, user journey / experience, product design and drive project management for technical products.• Product development (NCR Corporation). Worked on Microservices with the team of designers, developers, & QA engineers. • Built new products & features with clear & measurable outcomes, with a critical focus on solving for business & user problems, through research, data analytics, & rapid experimentation.• Enhanced POS(Point of Sales) Applications and other technical issues that came along with its uses and operation and increased productivity & thus the business.
Education
Ess Ess Convent Sr. Sec. School
Intermediate, Mathematics and Science
2010 — 2011
R.B.S.E.T.C. AGRA
B-tech, Electronic and communication
2011 — 2015
Skills
- Customer Service
- Microsoft Office
- Microsoft Excel
- Cisco Networking
- Engineering
- Networking
- Pcb Design
- Telecommunications
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