Ankit Adlak

About Ankit Adlak

Data Analyst | Software Engineer | Data Enthusiast | Exploring Machine Learning & Deep LearningWith good experience in data analysis, business intelligence and report generation across VOIP Domain, I am passionate about turning raw data into actionable insights that drive success.in Current Organization, I boosted data accuracy by 30% and reduced processing time by 25% through Python, SQL, and Power Query. I developed and maintained 10+ Power BI dashboards, streamlining financial reporting and empowering decision-making.My skill set includes Python, SQL, Power BI, Excel, and expertise in Machine Learning/Deep Learning techniques, I thrive in fast-paced environments where I can leverage tools like Pandas, NumPy, Seaborn, Matplotlib and TensorFlow to solve complex problems.

Experience

1. Software Engineer

   Bankai Infotech

   Nov 2022 — Present · Ahmedabad, IN

   Analyzed over 1 million CDRs to identify call quality trends and network issues.• Built dashboards for call volume, ASR (Answer-Seizure Ratio), ACD (Average Call Duration), and error tracking, resulting in 25% faster resolution of VoIP customer complaints.• Developed dashboards for real-time monitoring of VoIP traffic, call success rates, and call quality metrics such as packet loss.• Collaborated with the engineering team to optimize SIP routing based on traffic patterns and carrier performance.• Implemented new features and enhancements in SIP-based applications using Python and SQL, focusing on scalable, feature-rich communication solutions.• Built a web application using Python and FastAPI to integrate Google Speech-to-Text API for converting speech into text and supporting audio format conversion (MP3, WAV, PCMU, PCMA).• Developed a real-time voicemail service with audio-to-text conversion, integrated with Amazon Transcribe for accurate transcription and enhanced accessibility.

Education

• Lakshmi Narain College of Technology indore

  Bachelor of Technology - BTech

  2018 — 2022