Ankit Acharya

About Ankit Acharya

With over 18+ years of experience in IT strategy, IT architecture designing, service delivery and support.Craving to understand business demands from the stakeholders has been the key in achieve success at various stages, by making sure the complex projects such as technology updates, deployments and operations, run smoothly.Experience is enriched with a mix of both processes & technical expertise in managing business critical infrastructure support for various clients in matrix organization. Promoting the interests of the customer’s business and have a close understanding of the business drivers, fostering strong relationships in both directions, building and maintaining a confident, operational relationship between IT and the business, to boost revenue. Knowledge of Service Management (ITIL) frameworks and other global standards such as SMS, SIAM, ISMS etc. Plus the written, verbal & oral communication skills, and the ability to translate technical detail into clear non-technical communications has helped me outshine. Almost a decade of strong experience on HP-Blade Server, than 4 years on Active Directory administration. With the recent been Active Directory, VMWARE ESXi, HP Blade center hardware support and maintenance, and enterprise applications etc. offers a techno-commercial combo in dealing with customers.

Experience

1. Operations Manager

   Atos

   Mar 2015 — Present · Mumbai, IN

   My experience is widely a mix of both processes & technical expertise in managing business critical infrastructure support for various clients in matrix organization. Promoting the interests of the customer’s business and have a close understanding of the business drivers, fostering strong relationships in both directions. building and maintaining a confident operational relationship between IT and the business. Good understanding of Service Management (ITIL), and familiar with other global standards such as SMS, SIAM, ISMS etc. Exceptional and confident written, verbal & oral communication skills, and an ability to translate technical detail into clear non-technical communications. This involves 8 years of strong experience on HP-Blade Server, More than 4 years on Active Directory administration. With recent been Active Directory, VMWARE ESXi, HP Blade center hardware support and maintenance and other essential and enterprise applications.

Education

• Maharashtra Institute of Technology

  Diploma in Computer Engineering

• Babasaheb Gawde Institute of Technology

  Degree