Ankesh Dhankar
Manager Digital Solutions| Product Management| CSM| SaaS| B2B| EdTech
- Role
- Manager Digital Solutions at upGrad
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ankesh Dhankar
Business Manager with more than 12 years of multi-industry and multidisciplinary…
Experience
Manager Digital Solutions
Jan 2019 — Present · New Delhi, IN
upGrad Enterprise is the B2B upskilling division of the leading online education & skilling company, upGradResponsibilities• Research and evaluate multiple industry-wide Learning Solutions, Technology, Upcoming feature, Market Change etc.• Create road-map for upgrading the features by analyzing new requirements and efforts estimation to meet changing customer requirements. • Key Account Management, Sales management, Project Initiation, implementation, Delivery & Monitoring for digital learning platform – Centum LearnPro®, ATOM® • Creating strategy and driving the Digital Transformation for the organization.• Incident Management, tracking, follow-up and closure for new incidents raised in consultation with internal and external stakeholders.• Team handling and be the voice of customer to deliver excellence in client servicing.
Education
Shobhit University
bachelor's of technology, Computer Science
2007 — 2011
Kendriya Vidyalaya
intemediate, Science
2006 — 2007
Sikkim Manipal University - Distance Education
Master of Business Administration, Retail Management, operation
2011 — 2013
Skills
- Talent Acquisition
- Crm
- Data Analysis
- Sales
- Performance Management
- Leadership
- Teamwork
- Employee Training
- Sourcing
- Team Management
- Management
- Analytical Skills
- Technical Recruiting
- People Skills
- Customer Relationship Management (Crm)
- Time Management
- Benefits Negotiation
- Adopt to Any Environment Easily
- Hard Worker
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