Ankit Shah

About Ankit Shah

A result-oriented and team-driven professional with 12 years of diverse experience across Sales, Marketing, and Service, underpinned by a solid foundation in Instrumentation and Control Engineering.Currently managing core Sales operations while simultaneously leading the phased implementation of a CRM platform—bridging functional requirements with IT architecture to ensure long-term scalability and adoption. This parallel responsibility reflects my belief in continuous learning and my ability to drive transformation while staying closely aligned with business outcomes.Though the CRM rollout is still in progress, it has already started delivering measurable benefits. This initiative not only enhanced sales visibility and customer engagement but also led to the streamlining of several backend systems, unlocking efficiency across the organization.I believe in building strategies rooted in a deep understanding of products, systems, and customer behavior. My ability to communicate with impact and deliver service excellence has helped foster strong customer relationships and accelerate business growth.Always learning, always growing—and committed to delivering outcomes that align people, process, and technology for lasting value.

Experience

1. Sales Team Lead

   Forbes Marshall

   Oct 2021 — Present · Mumbai, IN

   Assigned with the task of developing corporate customers and a robust team using the past field experience to increase the business share.# Identified the target customers (Corp + OEM) and strategized to increase the business. Successfully increased the buying customers Q-o-Q.# Using the concept of cross-selling increased average M-o-M business from existing customers to build a robust business model. Even entered ARC with many customers.# With one team member, working on grooming member\'s technical knowledge and sales skills.# One of the member of Core team (4 members), responsible for implementation of Zoho CRM. Responsibilities include providing functional requirements module by module, defining the workflow, beta testing and providing feedback, handling internal go-live, documenting SOP\'s and training the teams.# Have been surpassing quarter-on-quarter targets even with the dual responsibilities.

Education

• Kendriya Vidyalaya

  12th, Computer Science

  2008 — 2009

• Ahmedabad University

  General Management Programme

• Sri Manakula Vinayagar Engineering College

  B.Tech, Instrumentation and control engineering

  2009 — 2013

• Kendriya Vidyalaya

  10th

  2006 — 2007