Anju Asopa

WORK HISTORY

EDUCATION

ABOUT ANJU ASOPA

I am highly successful in leading AI & Cloud technology delivery and modernization, directing enterprise app portfolios, and leading top-performing teams in multimillion-dollar initiatives to deliver desired organizational results within predefined time and financial limits. I have been recognized for IT service and operational excellence, enterprise process and system improvement, staff empowerment, and enterprise client experience excellence. My expertise lies in delivering enterprise IT solutions, problem solving, and overseeing regulatory compliance while controlling costs and harnessing team strengths to improve companywide performance. I have an outstanding aptitude to combine vision and creativity with superior leadership qualities to support successful performances, business objectives, and operational activities. Empathetic leader with refined analytical and critical thinking skills, and I can adapt and revise my strategies to meet evolving priorities, shifting needs, and emergent issues. NOTABLE CAREER HIGHLIGHTS: Managed budget of $10M while leading AI platform and servicing approx. 50K provider calls per day. Transitioned team to SAFe agile framework. Reduced downtime/disruption of systems/apps by 10%-15% across various applications. Decreased security issues on complex enterprise platforms by 5%-15% across various applications. Managed 14 critical enterprise apps and about $10M budget. Transitioned credit card processing to a new vendor without disruption to 2.5M transactions per month. Saved $1M in operating costs. Increased annual associate engagement scores by 4%. Exceeded MI/IUM reduction goals of 35%.In addition to my experience, I’d bring my proven background in fast-paced settings, as well as my capacity for leadership and team-oriented success to the department. Please feel free to send me a message via LinkedIn messaging or contact me at email (a••••••••@gmail.com) or mobile phone