Anju Pal

WORK HISTORY

EDUCATION

ABOUT ANJU PAL

A result-oriented professional, with 5 plus years’ experience in managing Trade Finance Operations. Skilled in supporting operations inclusive of conceptualizing & implementing short / long term plans. Updated with processes, circulars, and RBI guidelines for handling trade business with due diligence. Skilled in relationship building and negotiations with internal and external decision makers. Enthusiastic team player with a strong work ethic and problem solving skills.Work experience• Independently handled all trade finance operations transactions for the unit as a Manager. • Perform and monitor day-to-day processing of Trade Operations functions including matching and settlement of trades.• Escalation point of contact for Trade desk and other business partners to ensure operational challenges are managed.• Solving trade queries and providing prompt solutions.• Engaging in communicating with internal and external stakeholders.• Review changes in departmental policies and procedures.• Subject matter expert on complex issue with department Managers, and VP’s.• Allocate resources and break down individual workloads to improve team efficiency.• Listen to team members’ feedback and resolve any issues or conflicts.• Handling queries on gr waiver, write off, set off net off & rbi documents which are not under Ad purview.• Handling ODI, ECB, & merchant trade transaction • Review quality errors and provide feedback to colleagues.