Anjana Menon

Customer Success Specialist @ Concentric AI | DSPM | DLP

Role
Customer Success Manager at Concentric AI
Location
Kozhikode, KL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Anjana Menon

Our team at Freshworks thrives on delivering exceptional service, fueled by my expertise in customer engagement, gleaned from a solid foundation in Electronics and Communications Engineering from Sri Krishna College of Technology. Since transitioning from a Solutions Engineer, I have leveraged my ITIL certification and proficiency in Microsoft Office tools to enhance our customer success strategies. This journey reflects a steadfast commitment to harnessing technical insights and interpersonal skills to drive customer satisfaction and business growth.

Experience

  1. Customer Success Manager

    Concentric AI

    Apr 2025 — Present · Pune, IN

Education

  • Sri Krishna College of Technology

    Bachelor of Engineering - BE, Electronics and Communications Engineering

    2017 — 2021

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Anjana Menon — Customer Success Manager at Concentric AI in Kozhikode, KL, IN | Unifers