Anjana Allipuram

Application Support Engineer @Tata Consultancy Services

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2022 — Present

Application Support Engineer @Tata Consultancy Services

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24×7 application and infrastructure support for critical financial systems- Incident, Problem, and Change management using ServiceNow- Monitoring and maintaining 50+ Linux servers- Troubleshooting outages, performing RCA, and coordinating bridge calls- Working with AWS services including EC2, S3, Auto Scaling, and CloudWatch- Job scheduling using Control-M, Tidal, Cron, and AT- Shell scripting automation for routine operational tasks- Supporting deployments, upgrades, and UAT activities- Creating runbooks, SOPs, and operational reports

EDUCATION

2017 — 2021

Jawaharlal Nehru Technological University, Anantapur

Bachelor of Technology, Computer Engineering

N/A

Gowtham Junior College

Intermediate (12th Standard)

2015

Fathima Matha English Medium School

High School Diploma

2015 — 2017

Gowtham Junior College

Intermediate, Mathematics Physics Chemistry

N/A

Fathima Matha English Medium School

S.S.C (10th Standard)

2015 — 2015

Fathima Matha English Medium School

High School

2021

JNTU Anantapur

B. TECH(CSE), computer science enginnering

ABOUT ANJANA ALLIPURAM

I’m a Cloud Support / Application Support Engineer with 4+ years of hands-on experience in 24×7 production support for large-scale financial applications. Currently working at Tata Consultancy Services (TCS), I support London Stock Exchange Group (LSEG) applications across AWS and on-prem environments, ensuring system stability, performance, and high availability.My core strengths include Linux/Unix administration, AWS services (EC2, S3, Auto Scaling, CloudWatch), ITIL-based incident, problem, and change management, and enterprise job scheduling using Control-M, Tidal, Cron, and AT. I have strong experience in monitoring, troubleshooting critical outages, performing root cause analysis, and coordinating with cross-functional teams during high-severity incidents.I enjoy automating routine operational tasks using shell scripting and contributing to continuous improvement by creating SOPs, runbooks, and operational reports. I’m also expanding my skills in Python and cloud technologies to grow further in cloud and DevOps-oriented roles.I’m open to opportunities where I can leverage my production support expertise, cloud knowledge, and problem-solving skills to deliver reliable and scalable systems

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