Anjali U.
Team Leader @KFC UK & Ireland
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WORK HISTORY
Team Leader @KFC UK & Ireland
London, GB
Led and managed a team of 10-12 team members through proactive communication, task delegation, people management, resource management and leadership. • Reduced customer complaints by 20% through proactive communication, quick response time, escalation management, hands-on problem-solving and increased customer experiences.
EDUCATION
University of Greenwich
Master of Science - MS, Computer Forensics and Cyber Security
University of Mysore
Bachelors in Computer Application, Computer Science
ABOUT ANJALI U.
Hi LinkedIn, I am Anjali Uday and I am a Cybersecurity graduate with an MSc in Computer Forensics and Cybersecurity from the University of Greenwich. I have a solid knowledge of Network security concepts, the Windows operating system, System Administration, Vulnerability and Risk Management, SIEM, IDS/IPS, Azure, Threat detection, Incident response, Auditing, research and development.I have an advanced interpersonal skillset through my diverse experience in customer service, hospitality, and the retail industry with expertise in conflict resolution, escalation management, and improved customer experiences. As a team leader at KFC, I managed and supervised the entire operations of the store during peak hours by leading a team of 10-12 team members through empathetic leadership, team management, and delegation.Skillset & Strengths: Strategic Thinker, Problem-Solving, People Management, Innovative, Investigative-nature, Critical Thinking, Time Management, Expert Organization Skills, Results-driven.
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