Anjali Kondhare
Customer Experience Innovation | Program Management | Business Operations | Digital Transformation
- Role
- Customer Engagement Manager - Global Customer Experience at Abbott
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Anjali Kondhare
Experienced and hands-on professional with 20+ years of experience in handling cross geographical teams, delivering complex transformational programs and driving collaboration to make a difference2. Worked in Germany (20••••14) with Abbott Diabetes Care in EMEAP regional team, as Customer Experience Program Manager within Business operations team at regional level. Delivered multiple technology & digital programs within customer experience4. Certified PMP 5. Built and delivered enterprise programs globally which include eCommerce Platforms, CX technologies, CRM systems, Automations, CMS, Intranet portals and mobile apps 6. Traveled worldwide for Program implementations, business reviews & vendor management 7. Passionate about continuous learning and problem solving
Experience
Customer Engagement Manager - Global Customer Experience
Dec 2024 — Present · Pune, IN
Education
Department of Management Sciences (PUMBA), Savitribai Phule Pune University
MBA, Marketing
2003 — 2005
COEP Technological University
Bachelor of Engineering, Mechanical
2000 — 2003
Skills
- Business Analysis
- Team Management
- Software Development
- Scrum
- Agile Methodologies
- Management
- User Acceptance Testing
- Cmmi
- Software Project Management
- Requirements Gathering
- Business Requirements
- People Management
- Service Delivery Management
- Sdlc
- Requirements Analysis
- Iso 27001
- Capability Maturity Model Integration (Cmmi)
- Agile Project Management
- Product Management
- Pre-Sales
- Mobile Applications
- Project Management
- Web Services
- Analysis
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