Anjali Jha
Team Lead at Quality Kiosk|| Formerly at ConverseNow.AI & Engagely. AI || Proficient in Gen AI testing, ChatBot Testing, Voice bot testing, Prompt Engineering, UAT, Test Cases, || Agile || AI Products || Data Analysis ||
- Role
- Team Lead at QualityKiosk Technologies
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Anjali Jha
I bring a unique blend of expertise in Conversational AI development and quality assurance. I\'m skilled in utilizing NLP methods for comprehensive testing, ensuring linguistic accuracy and functional stability of chatbots and virtual assistants.Key Achievements:1. Streamlined defect tracking and test result reporting in Jira and TestRail, improving QA processes.2. Enhanced Conversational AI performance by analyzing production conversations and identifying ASR (Automatic Speech Recognition) correction opportunities.3. Designed effective prompts for AI-based automation tools, optimizing user experience.4. Successfully onboarded big food service & finance clients for organizations I have worked with, showcasing strong project management and client-facing skills.5. Analyzed client chat data to identify areas for improvement in Live Chat and Analytics features, leading to experience optimization.6. Performed comprehensive functional, regression, and user acceptance testing across web and mobile applications, ensuring a seamless user experience.I am a strong team player with excellent communication and collaboration skills. I am eager to contribute my expertise in a organization that embraces innovative technologies like AI in testing and quality assurance. I am confident that I can make a significant contribution to a team that values innovation and strives for continuous improvement
Experience
Team Lead
Jul 2025 — Present · Bengaluru, IN
Education
Aryabhatta Institute of Engineering and Management Durgapur 171
Bachelor of Technology - BTech, Computer Science
2016 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.