Anjali Yadav

About Anjali Yadav

As a passionate Instructional Design and Learning & Development Specialist with over 6.5…

Experience

1. Learning and Development Specialist

   Accenture

   Mar 2024 — Present · Bengaluru, IN

   Expertise in the end-to-end scheduling process for web-based training, ILT sessions, and programs- In-depth understanding of Workday LMS functionalities for learning scheduling, session offerings, and - course creation- Proficient in creating diverse course types, including digital and blended courses- Skilled in creating comprehensive curriculum and program in Workday and other LMS- Experience in creating and launching campaigns for learning assignments, including mass/user enrollment and email communications- Good understanding of the Zendesk for managing tickets and requests related to learning and support- Holds good understanding of end to end Zoom and Teams Platforms with the experience of providing hosting support in the sessions- Contributed to the auditing team by developing quality metrics and standards, conducting audits, and ensuring compliance- Have worked in creating SQFs for the quality auditing teams for various tasks to be performed in Workday- Engaged with clients to understand workflows and integrate feedback into processes- Created documentation and playbooks for team operations- Worked on testing environments and developed task guidelines for team execution- Proficient in managing execution trackers and providing timely updates- Utilized Zendesk and Workday for different types of reporting and managed quality auditing sheets for performance analysis.

Education

• Calcutta University, Kolkata

  BSc - Bachelor of Science, MICROBIOLOGY HONOURS

  2014 — 2017

• Indian Statistical Institute, Kolkata

  Internship

• St. Xavier's College (Autonomous), Kolkata

  Master of Science - MS, Microbiology, Honours

  2017 — 2019