Anjali Sreedharen
Associate Customer Success Manager @RemoFirst
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WORK HISTORY
Associate Customer Success Manager @RemoFirst
Manage end-to-end onboarding, product adoption, and proactive account health management for clients.Act as a strategic advisor to clients, identifying expansion (upsell, and cross-sell) opportunities aligned with evolving workforce and compliance needs.Proactively manage risks and service issues while building long-term relationships to ensure retention, renewal, and churn reduction.Lead cross-functional collaboration with Sales, Product, Support and Business Operations to resolve complex client challenges that drives scalable growth opportunities.
EDUCATION
University of Mumbai
Bachelor of Pharmacy - BPharm, Pharmacy
ABOUT ANJALI SREEDHAREN
Customer Success professional, with strong problem-solving, leadership skills, and a collaborative mindset. My expertise lies in streamlining operations, enhancing client experiences, and driving efficiency in dynamic business environments through continuous improvement and operational excellence.Being a quick learner, with high adaptability, I enjoy working in roles and in business environments that proactively anticipate changes and transform at speed to drive exponential business, people, and innovation outcomes.
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