Anjali Singh

Customer Service Specialist @Internal Revenue Service

Tax Return Review: Examine filed tax returns to verify the accuracy of credits and deductions claimed. Taxpayer Contact: Contact taxpayers to address issues, request documentation, and discuss tax liabilities. Audits and Investigations: Conduct field audits and investigations of income tax returns to verify information and update tax liabilities. Financial Evaluation: Evaluate financial information, applying knowledge of accounting procedures and tax laws and regulations. Record Keeping: Maintain accurate records of taxpayer interactions and actions taken. Taxpayer Notification: Notify taxpayers of overpayments, underpayments, and issue refunds or request additional payments. Tax Law Assistance: Provide tax law assistance and explain administrative procedures and processing times. Problem Resolution: Resolve discrepancies, adjust agency records, and initiate actions to resolve tax issues. Compliance: Ensure individuals and businesses comply with tax laws and regulations. Negotiation: Negotiate installment payment agreements and explore other payment options. Liens: Initiate liens to secure outstanding tax debts.