Anjali Shyamsundar

About Anjali Shyamsundar

For the past several years I’ve worked in a variety of roles that focused on helping the customers by dedicating to their business and technical needs particularly in Digital platform. I especially enjoy working with cross functional teams globally to collaborate in delivering projects that improve organizational performance and customer experience.

Experience

1. Sr Technical Account Manager Ai Ml Program Delivery Aws

   Amazon Web Services

   Oct 2022 — Present · Santa Clara, CA, US

   Drive cross-functional program execution for Fortune 500 enterprises, leading migration of large-scale AI/ML workloads to AWS GPU-backed infrastructure. Ensure delivery through governance frameworks, KPI dashboards, and escalation management.Designed and implemented an organization-wide GPU capacity management program, consolidating accounts and boosting utilization from 20% → 80%, reducing cost and improving scalability.Authored and delivered Amazon Bedrock and Q CLI workshops (LLM prompt caching, intelligent routing, agents), enabling adoption of GenAI capabilities across enterprise engineering teams.Influence AWS product roadmap and provisioning decisions by escalating customer priorities to service teams; resolved high-risk GPU allocation challenges and preserved multi-year strategic customer commitments.Deliver executive briefings, MBRs, and technical deep dives, aligning engineering dependencies with customer business priorities, launch timelines, and growth targets.Proactively identify operational risks in launches and transitions, develop mitigation plans, and engage directly with ML leaders to ensure resilience in mission-critical systems.Collaborate with solution architects and ML specialists to embed best practices in observability, performance tuning, and system design — resulting in higher service reliability and adoption of AWS AI/ML services.Skills: AI/ML Program Delivery · GPU Optimization · Cross-Functional Leadership · Amazon Bedrock · GenAI Enablement · Risk & Escalation Management · Cloud Infrastructure

Education

• University of Kerala

  Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

Skills

• Java Enterprise Edition
• Jquery
• Agile Methodologies
• Marklogic
• Java
• Javascript
• Requirements Analysis
• Cq5
• Content Management Systems (Cms)
• Troubleshooting
• Web Services
• Enterprise Content Management
• Eclipse
• Shell Scripting
• Team Foundation Server (Tfs)
• Git
• Adobe Experience Manager
• Maven
• Html
• Software Development
• Javaserver Pages (Jsp)