Anjali R Nair

Order to Cash Associate @Accenture

Bengaluru, IN

Managed and processed over 150 sales orders monthly, ensuring accurate data entry and reducing discrepancies by 15% through streamlined workflows, which led to a 10% decrease in order fulfillment time and improved customer satisfaction.• Collaborated with cross-functional teams, including logistics and finance, to monitor inventory, resolve order-related issues, and ensure timely invoicing—minimizing stockouts and billing errors while improving reconciliation accuracy by 20%.• Processed and validated customer invoices from sales orders in ERP systems (SAP, D365) ensuring accurate billing, timely dispatch, and adherence to Order-to-Cash (O2C) controls and company policies.• Resolved billing discrepancies and customer queries by collaborating with cross-functional teams (Master Data, AR, Collections, Shared Services), improving invoice accuracy and reducing cycle time.• Prepared and maintained complete billing documentation and audit-ready reports, ensuring compliance with regulatory requirements, fiscal close schedules.

University of the West of Scotland

Master of Business Administration - MBA

Kendriya Vidyalaya

Middle School Diploma

Bangalore University

Bachelor's of Computer Application