Anjali Oberoi

Head Operations BFSI & Payments @ Phonepe |Ex HDFC | Ex Airtel | Ex Reliance

Role: Head Alternate Banking Channel and Partnerships (Virtual) at HDFC Bank
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Anjali Oberoi

A seasoned professional with 23 years of Industry rich experience responsible for Revenue delivery with functional experience of Marketing, Customer service, Quality and Network operations. Adept at handling large business operations. Proficient in Competition benchmarking, Consumer and Business Insights to device Go-to-Market Strategies. Expert in Customer Lifecycle Management, Customer Communication, Operational Excellence, Innovation and Customer satisfaction. Demonstrated excellence in Digital Journeys and Capability Building

Experience

Head Alternate Banking Channel and Partnerships (Virtual)
HDFC Bank
Jul 2021 — Present · Lucknow, IN

Education

Symbiosis Centre for Management Studies- Pune
PGDBA, Marketing
2007
University of Lucknow
Bachelor of Commerce (B.Com.), Business/Commerce, General
2000
Loreto Convent College
Intermediate, Arts : Psychology, Economics, Civics
1997

Skills

Variance Analysis
Project Management
Mis
Operational Efficiency
Telecommunications
Product Development
Service Delivery
Business Launch
Customer Intelligence
Data Analysis
Competition Research
Internal Audit
Strategy to Execution
Team Management
Quality Assurance
Strategic Planning
Process Efficiency
Address Verification
Business Continuity Planning
Vas
Cost Efficiency
Operational Excellence
Disaster Recovery
Vendor Management
Customer Acquisition
Program Management
Audit Management
Call Centers
Knowledge Management
Performance Management
Crm
Customer Surveys
Kyc
Green Belt
External Audit
Black Belt
Lean Six Sigma
Customer Segmentation Strategy
Information Security
Operations Management

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
Direct dial
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Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

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About Anjali Oberoi

Experience

Head Alternate Banking Channel and Partnerships (Virtual)

Education

Symbiosis Centre for Management Studies- Pune

University of Lucknow

Loreto Convent College

Skills

Find verified contacts for anyone on LinkedIn