Anjali Nizare Thakur
Assistant Manager
- Role
- Assistant Manager - Shiksha Com at Info Edge India Ltd
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Anjali Nizare Thakur
Strong interpersonal skills. • Remarkable analytical, logical skills. • Ability…
Experience
Assistant Manager - Shiksha Com
Apr 2022 — Present · Noida, IN
ASSISTANT MANAGERShiksha.com | Info Edge Ltd.| Noida, India | April 2022 — Present• Conducted quality audits of counseling sessions and implemented actionable strategies to enhance communication and customer experience.• Led and managed a team of counselors, driving performance through regular feedback, mentoring to ensure service quality and student satisfaction.• Designed and delivered training sessions for team members, enhancing skills in product knowledge and customer service handling.• Collaborated with cross-functional teams to develop strategies for improving operational efficiency and achieving business goals.• Coordinated team schedules and meetings using Outlook/calendar management, ensuring smooth workflow and optimized resource allocation
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