Anjali Loona

Customer experience specialist

Role: Customer Experience Specialist at Agoda
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Experience Specialist
Agoda
May 2025 — Present · Gurgaon, IN
delivering high-quality support to travelers around the globe, ensuring seamless booking experiences and resolving customer inquiries with empathy, efficiency, and professionalism.

Education

Panjab University, Chandigarh
Bachelor of Arts - BA
2017 — 2020
Panjab University, Chandigarh
Master of Arts - MA
2020 — 2022

Contact information

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Work email
•••••@careersatagoda.com
Personal email
•••••@•••••.com
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Current company

Agoda

Software Development · 5K employees · Founded 2005 · 20 Cecil Street, #1401, GSH Plaza, SG

At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com - Recruitment Scam Alert: We know that searching for a new career opportunity is an exciting step, and we want to help make sure your experience stays safe and secure. If you’re chatting with someone from Agoda, please note that we only use “@agoda.com” or “@agoda.global” email domains, and all legitimate Agoda job opportunities are posted here on our career website. We will never ask for payment or personal banking information during the recruitment process. If you’re ever unsure, take a moment to verify the sender’s email address. If you come across suspicious activity, please report it to https://www.linkedin.com/help/linkedin/ask/TS-RPS

careersatagoda.com

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Experience

Customer Experience Specialist

Education

Panjab University, Chandigarh

Panjab University, Chandigarh

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