Anjali Jindal
Assistant Manager @Genpact
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WORK HISTORY
Assistant Manager @Genpact
Hyderabad, IN
Leading a multi-regional support and analytics team overseeing customer experience operations across diverse APAC and Japan markets for a leading global technology client, ensuring seamless resolution of product and purchase-related queries.• Driving data-backed insights and process excellence by analyzing performance metrics, preparing actionable reports, and presenting strategic recommendations to enhance customer satisfaction and operational efficiency.• Managing client relationships and team performance through stakeholder engagement, process improvement initiatives, and cross-functional collaboration with native market teams to ensure superior service delivery in sensitive and high-impact regions.
EDUCATION
Kiit World School
Class XII, Science
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA, Marketing
Kiit World School
Class X
St. Stephen's College, Delhi
B.Sc. Physical Sciences , Science (Physics, Chemistry, Mathematics)
ABOUT ANJALI JINDAL
Assistant Manager @Genpact | Summer Intern @Quality Kiosk | Academic Secretary, Student Affairs and Welfare Council, IMT Ghaziabad | Marketing | St. Stephen\'s College | DU
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