Anitha Melazhi Sreedharan
Trust and Safety Associate @Accenture
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WORK HISTORY
Trust and Safety Associate @Accenture
Dublin, IE
Analyzed multi-format user data (text, video, audio) to detect policy violations and mitigate platform risk-Applied structured decision-making frameworks to assess complex and ambiguous cases-Identified content trends and escalated emerging risk patterns to senior Trust & Safety teams-Contributed to process optimization initiatives that improved review efficiency and quality metrics-Synthesized information from multiple review tools and reporting systems to ensure accurate case resolution-Maintained performance KPIs including accuracy rate, SLA compliance, and quality benchmarks-Classified and removed inappropriate, harmful, or policy-violating content in alignment with client guidelines-Maintained strict confidentiality and handled sensitive material with professionalism and resilience-Investigated, escalated, and resolved complex content issues flagged by users or automated systems.
EDUCATION
MARIAN COLLEGE
Bachelor of Business Administration - BBA, Finance, General
LEAD COLLEGE
Master of Business Administration - MBA, Finance, General
Dublin Business School
Master's degree, Business Analytics
ABOUT ANITHA MELAZHI SREEDHARAN
Versatile and detail-oriented professional with experience in analysis, risk assessment, and stakeholder coordination across financial services and administration. Skilled in reviewing complex information, financial reconciliation, reporting, and process optimization to enhance efficiency and accuracy. Strong communicator with proven ability to manage stakeholders, ensure compliance and deliver results under pressure.
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