Anita Dayton

Qa Engineer @Fountain

San Francisco, CA, US
EMAILS
a••••••••@fountain.com
MOBILE NUMBERS
+16•••••••77

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WORK HISTORY

Jul 2024 — Present

Qa Engineer @Fountain

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San Francisco, CA, US

Conducted hands-on testing of AI tools (Microsoft Copilot) to assess accuracy, limitations, and best-use scenarios in real-world tasks.Leveraged Microsoft Copilot to assist in testing shift application scenarios, including validation of rules, schedules, and user inputs.Identified strengths, risks, and appropriate use cases for AI-generated outputs, ensuring responsible and effective adoption.Conducted comprehensive end-to-end testing of new features, enhancements and bug fixes across desktop and mobile platforms.Maintained a user-first approach to testing, ensuring a positive end-user experience.Performed regression tests on existing products end-to-end to ensure stability before releases.Documented issues and improvements to the engineering team.Worked with implementation and customer success teams to reproduce, document user-reported issues and escalate them to the relevant teams.Engaged closely with product, design and engineering teams throughout the product life cycle, offering insights at every stage. Provided regular updates on testing progress and overall product quality to the QA team and other stakeholders.Generated reports on bug input and output to provide a quantitative assessment of product quality.Crafted customer-facing help articles highlighting product benefits and offering clear setup and workflow instructionsProactively identify and address process improvements in collaboration with team members.

EDUCATION

N/A

Limerick Institute of Technology

Certificate, Information Technology/Cobol Programming

2019 — 2019

California State University - East Bay

Certificate in Project Management, Information Technology Project Management

N/A

Limerick Institute of Technology

Degree, Marketing

SKILLS

PmoUser Acceptance TestingPmpSoftware DevelopmentAlmScrumTestingVendor ManagementSplunkSoftware Project ManagementEmployee TrainingServicenowTest PlanningChange ManagementProject ManagementAnalyticsAgile MethodologiesKibanaData AnalysisJiraSystem TestingAgile & Waterfall MethodologiesBusiness AnalysisIntegrationManual TestingSdlcSupport AnalystsQuality AssuranceDefect TrackingHp Quality CenterTest DirectorRequirements AnalysisRegression TestingProcess ImprovementZendeskProgram ManagementSoftware Development Life Cycle (Sdlc)SqlTest Cases

ABOUT ANITA DAYTON

I am recognized for solving problems and reducing debugging time for software developers by leveraging extensive background in full software development life cycle. I am skilled at coordinating and managing partnered resources, managing projects through all test and development milestones. Diligent in performing in-depth analysis, pinpointing business requirements, increasing efficiency, and improving processes and procedures. Natural leader training and mentoring teams, exceeding client expectations, and achieving defined metrics and deadlines.Please contact me at a••••••••@gmail.comAPPLICATION AND TECHNICAL SKILLSTest Tools: TestRail, Application Lifecycle Management (ALM), Test Director, Bugzilla, and JMeterSoftware and Release Tools: JIRA, Notion, Rally, Sharepoint, Codefresh, GitHub and Visio Support Tools: Salesforce, Service Now, Zendesk, Sentry, Splunk, and KibanaMethodology: Agile (Scrum), Waterfall, Prototyping, Iterative, and Incremental DevelopmentDatabase Tools: SQL and OraclePlatforms and Financial Applications: Peek Bookings Applications (Back Office, Widget and Mobile), Medical Application (Video, Patient Portal and Mobile), Money Transfer, Mortgage Applications, AS400, and XML

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