Anita Dayton

About Anita Dayton

I am recognized for solving problems and reducing debugging time for software developers by leveraging extensive background in full software development life cycle. I am skilled at coordinating and managing partnered resources, managing projects through all test and development milestones. Diligent in performing in-depth analysis, pinpointing business requirements, increasing efficiency, and improving processes and procedures. Natural leader training and mentoring teams, exceeding client expectations, and achieving defined metrics and deadlines.Please contact me at a••••••••@gmail.comAPPLICATION AND TECHNICAL SKILLSTest Tools: TestRail, Application Lifecycle Management (ALM), Test Director, Bugzilla, and JMeterSoftware and Release Tools: JIRA, Notion, Rally, Sharepoint, Codefresh, GitHub and Visio Support Tools: Salesforce, Service Now, Zendesk, Sentry, Splunk, and KibanaMethodology: Agile (Scrum), Waterfall, Prototyping, Iterative, and Incremental DevelopmentDatabase Tools: SQL and OraclePlatforms and Financial Applications: Peek Bookings Applications (Back Office, Widget and Mobile), Medical Application (Video, Patient Portal and Mobile), Money Transfer, Mortgage Applications, AS400, and XML

Experience

1. Qa Engineer

   Fountain

   Jul 2024 — Present · San Francisco, CA, US

   Conducted hands-on testing of AI tools (Microsoft Copilot) to assess accuracy, limitations, and best-use scenarios in real-world tasks.Leveraged Microsoft Copilot to assist in testing shift application scenarios, including validation of rules, schedules, and user inputs.Identified strengths, risks, and appropriate use cases for AI-generated outputs, ensuring responsible and effective adoption.Conducted comprehensive end-to-end testing of new features, enhancements and bug fixes across desktop and mobile platforms.Maintained a user-first approach to testing, ensuring a positive end-user experience.Performed regression tests on existing products end-to-end to ensure stability before releases.Documented issues and improvements to the engineering team.Worked with implementation and customer success teams to reproduce, document user-reported issues and escalate them to the relevant teams.Engaged closely with product, design and engineering teams throughout the product life cycle, offering insights at every stage. Provided regular updates on testing progress and overall product quality to the QA team and other stakeholders.Generated reports on bug input and output to provide a quantitative assessment of product quality.Crafted customer-facing help articles highlighting product benefits and offering clear setup and workflow instructionsProactively identify and address process improvements in collaboration with team members.

Education

• Limerick Institute of Technology

  Certificate, Information Technology/Cobol Programming

• California State University - East Bay

  Certificate in Project Management, Information Technology Project Management

  2019 — 2019

• Limerick Institute of Technology

  Degree, Marketing

Skills

• Pmo
• User Acceptance Testing
• Pmp
• Software Development
• Alm
• Scrum
• Testing
• Vendor Management
• Splunk
• Software Project Management
• Employee Training
• Servicenow
• Test Planning
• Change Management
• Project Management
• Analytics
• Agile Methodologies
• Kibana
• Data Analysis
• Jira
• System Testing
• Agile & Waterfall Methodologies
• Business Analysis
• Integration
• Manual Testing
• Sdlc
• Support Analysts
• Quality Assurance
• Defect Tracking
• Hp Quality Center
• Test Director
• Requirements Analysis
• Regression Testing
• Process Improvement
• Zendesk
• Program Management
• Software Development Life Cycle (Sdlc)
• Sql
• Test Cases