Anita Nallathamby
Technical Program Manager @Google
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WORK HISTORY
Technical Program Manager @Google
Sunnyvale, CA, US
EDUCATION
Metropolitan State University of Denver
Biology/Pre-Vet
Cedar Crest College
Biology/Pre-Vet
Hobart and William Smith Colleges
Biology/Pre-Vet
SKILLS
ABOUT ANITA NALLATHAMBY
Familiar with ATM, Frame Relay, DS1, DS3, and OC troubleshooting and telecommunication standards-Experience/Knowledge of various Cisco routers, switches, Redback and Juniper routers-24/7 Network and Customer Operations environment background-OSI model knowledge for communication and computer network protocols, with TCP/IP, OSPF, IPv4/IPv6 and BGP background-Experienced with Vendor Management (Internal and External)-Provided monthly one on one evaluations as well as mid year and annual appraisals for each agent or senior agent on my team-Recommended improvements and changes to increase efficiency and/or improve performance-Provided solutions to departmental roadblocks-Responsible for personnel selection and retention-Ensured creation of achievable goals in order to properly measure the success of the group and motivate employees-Coordinated workload management and resource allocation between multiple Centers of Excellence in order to ensure a proper cost to profit ratio-Analyzed results of departmental metrics to determine opportunities for improvementSpecialties: Implementation and Support of Operational StrategiesOperations ManagementEmployee ManagementVendor ManagementPortfolio ManagementProgram ManagementProject ManagementTeam BuildingTeam LeadershipBusiness Process DevelopmentProcess ImplementationStrategic PlanningRoadmap DevelopmentProblem Solving Cross-functional CollaborationRelationship BuildingStrategic ThinkingEmpowering High Performing TeamsInterpersonal SkillsExecution ExcellenceProblem ManagementRisk IdentificationProcess Optimization
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